Posts Tagged 'Selling a diamond ring'

The Power of the Diamond Consult

The Power of the Diamond Consult

Written by Anne Johnson, 
Managing Director at MJ Gabel

In a busy season that has been filled with client appointments, phone consultations, and auctions this past week has stuck out above all others. I had two appointments this week that resulted in some reflection and a new drive that I feel is important to share!

As I entered this business, I thought I would be putting my bachelor’s degree in social work into my bag of tricks, but not really ever using it – I was quickly proven wrong! I realized quickly that having my social work degree only helped me interact on a daily basis with my clients.

As a diamond buyer, buying from the public, I often only get the opportunity to speak with clients who are going through some life-changing event. Sometimes they are upgrading a diamond for an anniversary but more often than not their visit tends to be a result of  a broken relationship, divorce, or financial difficulties. It has always been apparent to me that most clients are not only trying to navigate the difficult waters of selling their diamond, but also trying to keep their head above water while dealing with all of the emotional turmoil the sale of that diamond can represent. Keep in mind that most diamonds represent an emotion, and were given at a time of great happiness and love.

What pains me, is when those difficulties are compounded by the fact that a client was given inaccurate information from their jeweler about their diamond. Small variations in the way a jeweler graded a diamond all the way to how much a jeweler inflated a diamond’s value are not uncommon occurrences in my daily discussions with clients. What struck me about my two clients this week was that although the circumstances were different the extent to which the information I provided affected them the same way.

One of the cases was a former client who had come to the difficult decision to sell another diamond that she had been reluctant to part with. She returned to work with me again because I had been able to give her more for the sale of her original diamond then she had been offered by others. Upon viewing the current stone in question however, I quickly realized it had been clarity enhanced.

A clarity enhanced diamond is one that has been laser drilled and then either filled with a compound, or bleached in an attempt to diminish the inferior clarity characteristics it displays. Since part of a diamond’s value is based entirely on the fact that it is natural, once altered, much of the diamond’s value has all but disappeared.

As many of you can appreciate, my client was devastated when I showed her and explained what this meant to the diamond’s value. What bothered her and myself the most was the fact that the jeweler she had purchased the diamond from had not disclosed this information to her at the time of the sale.  She graciously thanked me for letting her know the truth, and was going to attempt some recourse with the jeweler. She left knowing that we were available as an alternative, and that we would happily assist her in selling the diamond specifically to buyers who work with clarity enhanced stones.

The second occasion was a new client who was a single parent selling the ring to pay for a down payment on her new home. A local jewelers had appraised the diamond as a Round Brilliant SI1, G-H diamond and valued it as $21,000.  Upon grading the diamond in our lab, I determined that is was truly a VS1 (two clarity grades better), and a K (three color grades below) color. While the clarity grade was actually better than reported, the color ended up hurting the value of the diamond. I showed her how I came to my conclusion, and her response turned out to be one of relief.

While disappointed with the truth, she was glad to know what she had and happy that she had not sold the diamond privately. She felt she would have been devastated if she had sold it to someone under the false pretense of a poor appraisal only to have them return unhappy and wanting their money back.

It occurred to me that while I take great pride in our company’s ability to retrieve the highest amount possible for a client’s diamond, I also strongly believe in our consulting services.  In both cases, while the truth can be disappointing to hear, both clients were grateful and appreciative in knowing that we had taken the time to view their diamond and to report the truth back to them. Both clients now know what they have, as well as all of their options for selling their pieces.

I, or any of our representatives, will happily take the time to not only evaluate your diamond FREE OF CHARGE, but also discuss ALL options available to you should you decide to sell it. Even if a client does not use our services immediately and attempts to sell their diamond privately only to return to us at a later date, it is still time well spent.

My job is not only to help you to get the most out of the sale of your diamond, but also to provide the information you need to make an informed decision. As long as I, or any of us at MJ Gabel, can help make this moment in time a little easier, it is worth our time.

If you are unaware of what your diamonds characteristics are, contact MJ Gabel and take advantage of a free diamond evaluation.

www.MJGabel.com

800-804-1980

When a Diamond Isn’t Forever

MJ Gabel specializes in personal attention. We are a family owned and operated business that specializes in appraising, purchasing, and evaluating loose or mounted diamonds. MJ Gabel believes in the importance of being simple, the beauty of uniqueness, and the details of the process.

Our diamond obsession has shed light on two other additional, yet equally important crushes;
1) working with clients so they understand the process of selling their diamond and 
2) the personal connection involved in the process, and the customer feeling valued

In a world full of big-box, all the glitters, and fast cash promotions, MJ Gabel dares to hold true to a slower, simpler pace of doing business. This pace values the importance of educating the consumer and the human connection involved in your diamond.

Our company provides a service that can be brought directly to you, in the comfort of your own home, one of our offices, or by securely sending us your diamond. We offer the opportunity to help make you an informed decision when it comes to selling your diamond.

We understand the value of your pieces, and respect the importance of feeling valued as a customer. It can be intimidating to bring valued family heirlooms, treasures rings, or anything of significance to a commercial location to have someone behind a counter discuss their worth. When working with MJ Gabel, the consumer is educated every step of the way and each diamond is looked at with great care, and evaluated for its highest value.

If you are looking for an inclusive experience when selling a diamond, you have come to the right place. Let us show you that you can sell with confidence without leaving wondering, “Did I do the right thing?”

Taking a Step Back


Written by Anne Johnson, Managing Director at MJ Gabel

In our previous blog posts, I have written mostly about the process and mechanics behind the diamond industry. Truths about the actual value of diamonds, as well as how they reach their price tag value by the time they reach a woman’s finger. While our website sheds light onto our massive crush on diamonds and personal interaction with clients, I thought I would take the time to explain why we are different than other companies. Let’s spell it out.;

I often use a car analogy when speaking of diamonds because it is often the easiest for most people to relate to, so humor me once again. If you are in the market for a new car, you go to a car dealership and someone who specialized in selling cars- they do not make the cars, or for that matter buy them back (unless it’s a trade), sells one to you. Many times consumers will do LOADS of research on the right car for them, and how and where to get the best price.

Jump a few years, and it’s time to upgrade or your just ready for a change. You may opt not to take the car to the dealer because you know they a) will not buy it back with cash and b) if you trade it in, you will take a massive hit. Your choice becomes selling it on your own, or trading it and taking less for it than both you and them know its worth.

Most people do not do nearly as much research on how to sell their used car, as what they put into finding the best price when purchasing it. If we were in the car business, this is where we would come in! Even though our love is diamonds, we can still apply this same scenario to the diamond marketplace.

The majority of individuals do not to nearly as much research on diamonds as they do with cars before they buy. In fact, the majority of customers know very little about their diamond when they buy it, and only when it comes time to sell it does the research begin. Like a car, consumers know what they paid for their diamond. This becomes usually one of two pieces of weaponry in their knowledge arsenal. The second piece is an appraisal that has been done on their diamond. With these two numbers in mind, most consumers believe that they must be able to get at least half or more of these two values.

In contrast to selling a car, the jeweler is often the first place a consumer might stop to sell their diamond back. Like a car dealer however, the jeweler really only sells diamonds, and their offers tend to be similar to a trade in value since they will need to make a profit again if they buy the diamond back. Thus, individuals tend to travel around looking for what different sources will offer them for their pieces. They hear a low number, and move on to the next stop.

This is precisely where we differ from others. Instead of just giving you a number, we walk you through exactly how we came up with that number. We take the time to illustrate for our customers how every aspect of their diamond has played a role in the price we have calculated. In addition, instead of just shooting a low offer out, we are happy to give you alternatives if we believe we can help you get more for the piece. The value of the stone is nothing compared to the consumer feeling valued as a client and that their best interest is our priority.

In the car market, consumers utilize Kelley Blue Book, or Edmunds as a resource to tell them what their car’s value is and what they can expect to get for it. We are to diamonds what those companies are to cars! The only difference is, we value the connection you have to the piece, how much you spent on it, the importance of educating the consumer, and the basic human interaction involved in selling it. The other difference is, unlike Edmunds or KBB, with MJ Gabel we will pay you the price we acknowledge your piece to be worth, or happily broker a transaction that will.

MJ Gabel / Diamond Buyers

www.mjgabel.com

800-804-1980

The Diamond Pipeline. A breakdown of the world travels of Diamonds, and who pays the bill.

 

The Diamond Pipeline:

A breakdown of the world travels of diamonds, and who pays the bill

Written by Anne Johnson, Managing Director at MJ Gabel

The fine jewelry industry seems to be perpetually filled with notorious mark-ups and yet what appear to be constant blow out sales. Diamonds fall directly into this mysterious game of price shopping, and sale hunting. How is it that a jewelry sales person seems to always be able to pull out a calculator and knock down the already 60% off price of a diamond engagement ring another few notches? Who is getting the good deal: are diamonds truly as expensive as they appear?

At the retail end of the diamond spectrum, diamonds truly are as expensive as they appear, but why? If a diamond’s market value is less than it’s retail value, where is the money going? In order to get an idea of what goes into the price ticket on a diamond at your local jeweler, it is important to understand how a diamond gets into the showcase to begin with.

By the time a diamond reaches your local jeweler, it has already traveled around the world. The majority of diamonds are mined in only six of the world’s countries: Botswana, Russia, South Africa, Angola, Namibia and Australia. Rough diamonds are immediately graded for their value when they initially are extracted from the mine by a “diamond valuator” (Diamond Consultants, 2012). The valuator looks at each rough diamond for their size, color, quality, shape, and cuttability. Each rough diamond has the potential to be cut into a multitude of different polished diamonds, and thus are separated into up to “12,000 different categories in preparation for sale” (Diamond Consultants, 2012).

Continue reading ‘The Diamond Pipeline. A breakdown of the world travels of Diamonds, and who pays the bill.’